Reload
Welcome
Login
Home
Solutions
How can we help you today?
Enter your search term here...
Search
New support ticket
Check ticket status
Knowledge base
General
Recharge Related
7
What if I do not receive any recharge from the mobile operator for my successful transaction on Reload.in?
My recharge was successful, but I have not yet received my recharge!
Why was my recharge failed?
Why was the recharge amount I entered not accepted at Reload.in?
How can I get to know the valid recharge denominations for my mobile operator?
View all 7
Refunds
7
What if I do not receive any recharge from the mobile operator for my successful transaction on reload.in?
How do I get the refund of the money I paid to recharge?
What will happen if i enter an incorrect number(wrong number) ?
How long does the refund process take?
What if talk time does not increase?
View all 7
Payment
8
Why was my credit/debit card declined?
What are my payment options?
Do I have to pay any extra amount?
Where is the Card Verification Number (CVV) located on my credit card?
What is 3D Secure code?
View all 8
Reload Cash Wallet
Reload Cash Wallet
5
So how does 'cash' appear in my Reload Cash account?
How can I check my Reload Cash balance?
Can I check my transactions made through Reload Cash
How do I use Reload Cash Wallet to pay for my next order?
What if I do not have enough Reload Cash for my recharge?
Help Desk Software
by Freshdesk